Conditions of Sale
Orders may be placed online, by phone, fax, mail or e-mail.
Call (800) 697-2999
Mon.– Fri., 9 a.m.–5 p.m., PT.
P.O. Box 1674
Burbank, CA 91507-1674
FAX (818) 563-9705
Schools and organizations with approved credit using purchase orders, net 30 unless otherwise arranged. Individuals: Check, money order, Visa, Mastercard and Discover Card.
FOB Burbank, California. Freight Prices Not Included In Prices Shown
LOST OR DAMAGED IN TRANSIT
It is the buyer’s responsibility to examine all shipments for any damage, loss or shortages and to note any discrepancies on the bill of lading before signing. Buyer must then notify OnTrack immediately.
RETURN OF MERCHANDISE
All returned merchandise must be pre–approved by OnTrack and upon authorization, must be shipped prepaid to Burbank, California. Merchandise returned for the convenience of the customer must be returned within 60 days of original delivery and will be charged a 20% restocking fee. Software is not eligible for return.
All products are sold in working order. The user accepts all responsibility for the proper use of the equipment and assumes all risks of injury.